We have designed a rather ingenious system for shipping bicycles that makes them nearly impervious to damage in transit. On very rare occasions, though, such damage can occur. Please note that if damage occurs to your bicycle in shipping, we must file the claim on our end. You MUST keep all original packaging. Please contact our customer support with any questions about how our complete bikes are shipped!

ESTIMATED SHIPPING TIMELINES

Orders placed before 3 pm CST will generally ship the same day. Orders placed over the weekend or on recognized holidays will generally ship the next business day.

Delivery within the US & Canada takes 3-5 business days from the date of shipment with FedEx. Free Shipping for all orders above $300.

Delivery arrival times are estimates only and may change based on order volume or other circumstances, like weather-related delays. If we encounter any unexpected delays in shipping, we’ll contact you via email.

Next Day Air orders must be placed by 12:00 CST in order to guarantee same-day shipment and next-day delivery.

International Shipping

All international orders are shipped via UPS Express Saver and DHL Express. Both options are insured and trackable.

We currently accept international orders from the following countries: